Jack Russell
Debt Collection and Legal Process Servers
Backed by 40 years in business and the trust of over 10,000 clients, we’ve earned our reputation for delivering results.
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Simple, clear pricing — no upfront cost.
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Fast and personal responses so you always know what’s happening with regular updates.
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A results-focused recovery process that actually gets debts paid.
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Professional, ethical and fully compliant — no harassment or aggressive tactics.
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A stress-free service that handles everything for you.
Helping you reclaim what’s yours - fairly
Total Transparency & Communication
Real-time updates, clear reporting, and guaranteed response times. No unanswered emails, ever.
Clarity Every Step of the Way.
Results-Driven, Fast Start, Quick Action
We take action within 24 hours, with proven recovery strategies and industry-specialist collectors.
We work nationally across the UK, boasting an impressive track record of success.
Clear, Honest, Upfront Pricing
Simple, transparent fees. No surprises. No hidden costs. No registration fees.
If we can’t collect, you pay nothing. Our guarantee
Professional, Ethical & Fully Compliant Practices
Reputation-safe collections that protect your brand and follow UK compliance to the letter.
We’re tough on quality control, thorough in our investigate methods, competitive on our prices.
Bad debt can cause serious cashflow problems for any business. At Jack Russell, we’ve been successfully recovering debts for over 30 years — often when other agencies have failed. In many cases, we can collect your debt free of charge (subject to our T&Cs), and our commission rates start as low as 5%, depending on the age and size of the debt.
A Legal Process Server is a trained professional responsible for delivering (serving) legal documents to individuals or businesses involved in a court case or legal matter. Their job is to ensure that people are officially notified of legal actions being taken against them.
At Jack Russell Debt Collection, we take pride in delivering results our clients trust. If you’re looking to recover outstanding debt, we invite you to read our customer reviews and see why so many people choose to work with us again.
Jack Russell Debt Collection
FAQs
What types of debts do you collect?
We specialize in B2B debt recovery, generally with a minimum of 500 pounds, but we often get involved in chasing lots of small debts as a book ledger. We do also help private individuals, particularly those that we have met at business network events, for example, to recover outstanding rents or refunds for bad workmanship.
What industries do you specialize in?
Jack Russell work for any business that gives credit to its customers. An example of the sectors in which we would work are, and no particular order, recruitment, Estate Agents, Accountants, printing companies, engineering firms, anyone in the construction sector, day, nurseries, Private schools, IT companies, and the list goes on
What is your fee structure or pricing model?
We generally work on a no recovery no fee arrangement but certain clients prefer us to work on a flat fee so we are open to negotiation with you. The commission is based on both the age and size of the Debt and must be undisputed. Otherwise we will agree an administration fee with you if it is disputed. You will always receive our terms of conditions by email before we start any work in any event.
What information do you need from us to start collections?
Generally a copy of the outstanding invoices or a statement of account is sufficient for us to commence chasing your debt or debts unless of course it is more complicated in which case we will request additional paperwork such as signed agreements, etc..
How do you communicate with debtors?
We contact your customers/debtors in the first instance by letter or email unless we agree otherwise than depending on the size of the debt, this will be followed up by a series of telephone calls, and if necessary, personal attendance at the debtors address, particularly if we are Delivering them a legal notice.
What is your recovery rate or success rate?
We recover over 90% of debts placed with us. The only ones that we are unable to collect are either due to Insolvency or a genuine dispute.
Can we escalate action to County Court claims?
Yes, we can. However, as we are not Solicitors, the claims are issued in your name and must be signed by you, and we will assist you throughout this process and advise you of the appropriate court fee to pay. There is no VAT to pay on court fees.
Where are you located?
We have offices in Manchester city centre, the Peak District and our registered office is in London
Do you offer tracing services?
Do we issue and serve statutory demands as part of our Debt recovery process?
Do we collect debts in the UK and internationally?
